Frequently Asked Questions

We have tried to answer all of the most frequently asked questions to the world of promotional items as easy to understand as possible.

But if we haven't answered your question just email us and we will make sure we add it to the list.

#	Article Title	Hits
1	What colours will work best on my choosen item?	790
2	Urgent and Express Service Explained - 24 hours or 5 working days	804
3	Where can I find my Pantone reference for my artwork?	269
4	What do you mean when you state 'unders & overs' in your Terms & conditions?	1056
5	What is your refunds & exchange policy?	3758
6	How do I register/create an account?	1063
7	Can you help me with design?	939
8	What is a pantone colour?	1124
9	What payment methods do you accept?	1182
10	What is the minimum quantity I can order?	1110
11	Can I print 4 (or full) colour process?	1091
12	I haven't got any artwork can you help me?	1101
13	Can I approve my artwork before my items are printed?	888
14	Can I see a printed sample with my logo on?	887
15	How do send you my artwork?	949
16	I only want a small quantity of branded pens, e.g. 50 â€“ what can you do?	1576
17	What about payment?	1105
18	My question isn't listed here - can you help me?	1164
19	Our logo consists of tints and half tones - will this come out OK	1078
20	How do I supply artwork?	1076

790

804

269

1056

3758